Party affiliation: member United Church of Christ.
- Instructor United States Military Academy, West Point, New York, 1964-1965, assistant professor, 1965-1966, Indiana University, Bloomington, 1966-1969, associate professor, 1969-1974, professor, 1974—2003, professor emeritus, since 2003.
- The IT Handbook for Business, Managing Information Technology Support Costs
- Over spending on IT Support? Businesses pay huge amounts of money for technical support.
- Managing Information Technology (7th Edition)
- A thorough and practical guide to IT management practices and issues.
Denomination: United Church of Christ
1964 - 1965
1966 - 1969
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