Advanced through ranks to colonel United States Air Force, 1973—1999, retired, 1999. Principal deputy assistant secretary for public affairs United States Department Defense, Washington. Special assistant to President for national security affairs, senior director public affairs National Security Council, 1997—2001.
Vice president Insurance Information Institute, New York City, 2001—2004. Senior fellow, director homeland security Center American Progress, Washington, 2003—2009. Assistant secretary for public affairs United States Department State, 2009—2011.
Served in Operations Desert Shield, Desert Storm United States Air Force.
- Television appearances include Columbia Broadcasting System Evening News, NBC Nightly News, Lehrer NewsHour, Countdown with Keith Olbermann, Hardball with Chris Matthews, the O’Reilly Factor, Diane Rehm Show, On Point, National Public Radio's Talk of the Nation, articles public in Baltimore Sun, Denver Post, New York Daily News, San Francisco Chronicle, Seattle Post-Intelligencer, Washington Times.