Background
CORE COMPETENCIES
Create & execute STRATEGY • Understand existing PROCESS, reshape, create new to execute strategy • Get the right team of PEOPLE, at the right time, at the right place to focus on strategy, add value, get results & win • Understand/use of TECHNOLOGY to impact outcome.
BACKGROUND
I am a self-confident senior leader with the ability to generate and execute ideas through people, in order to realize their potential and contribute to the growth of a business. My greatest strength is working with “C” level leadership in multiple industries and disciplines to not only look at the "big picture" but also to determine the details, and execute them successfully for a higher customer experience.
EXPERTISE
Bus. Dev. & Pre-Sales • Go-2-Market Bus. & IT Strategy • Product & Program Mgmnt • Offshore Team Setup • Managed Hosting • PMO • Service Delivery • P&L/budgeting • Governance • Client Relationship & Acct. Mgmnt • KPI/Balance Score Card • Cloud Comp. Center Enablement • AX, SAP & Oracle Bus. Plan Dev. • Voice of Customer/Net Promoter Score • Analytics • "C" Level Communicator • Consulting • Solutioning • Negotiating • Vendor Mgmnt
INDUSTRIES
Financial Services, High-Tech, Defense, Oil & Gas, Software, Manu./Distribution, Telecom, Consulting, ITO/Cloud Managed Services.
EDUCATION
Western Michigan University, MBA Marketing, 1997. Scholastic Achievement Award.
University of Texas Arlington, MBA Exec. Certificate Finance & POMA (SCM, Quality), 2002.
CERTIFICATIONS
PMP - Project Management Institute (PMI).
ITIL v3 Foundation - IT Infrastructure Library.
Six-Sigma Green Belt.
PI Analyst - Predictive Index System.
CSM (Certified Scrum Master) - Scrum Alliance.