Bachelor in English, Princeton University, 1984. Master of Arts in Education, Stanford University, 1992. Master of Business Administration in Business, Stanford University, 1992.
With United States Department Education. Captain United States Army, 1984—1990. Strategic initiatives manager Knight-Ridder, 1992—1995.
Development director Boston.com, 1995—1996. Group director Forrester Research, 1996—1999. Senior vice president Lands' End, 1999—2005.
Senior vice president, e-commerce Land's End, 1999—2005. Vice president, general manager, customer direct Sears, Roebuck & Company, 2002—2005. Co-founder, Chairman Fair Indigo, since 2005, Chief Executive Officer, 2006.
President, charming direct Charming Shoppes Inc., since 2009. Board directors Marc Ecko Enterprises, England, Tractor Supply Company, since 2008.