Education
Born in Fazakerley Liverpool, he attended Street Swithin"s Secondary Modern School on Croxteth Hall Lane (closed 1983).
Born in Fazakerley Liverpool, he attended Street Swithin"s Secondary Modern School on Croxteth Hall Lane (closed 1983).
He later gained a Diploma in Trade Union Studies from the University of Liverpool. Hayes worked as a welder from 1968-1971, then for John West Foods from 1971-1973, before becoming a postman in 1974. He became active in the CWU, and in 1992 was elected to its National Executive Committee, then as a national officer, the Assistant Secretary of the Outdoor Department.
He was elected General Secretary of the union in 2001.
As General Secretary for the CWU, his reported annual salary in 2009 was £97,647. During his time in office membership of the union has fallen by 100,000.
In 2015, he was beaten for re-election by his own deputy, Dave Ward. He is World President of University Post and Logistics - a sector of University Global Union.
With more than 2.5 million members worldwide the Post and Logistics Sector is one of University"s largest.