Background
Bergman, Bo was born on May 27, 1943 in Helsingborg, Sweden. Son of Yngve and Signe Elisabeth (Lindbäck) Bergman.
(This work introduces quality management and methodology a...)
This work introduces quality management and methodology at an undergraduate level. Divided into five parts, it offers a comprehensive review of the subject. The first part discusses the quality concept along with relations between quality and productivity, profitability and survival. Part two begins with a chapter dealing with quality function deployment, followed by a discussion of reliability, design of experiments and design methodology. In Part three statistical process control, the seven QC-tools, process charts and capability studies are discussed in detail. Part four considers service quality and customer satisfaction, while Part five deals with the management aspects of quality.
http://www.amazon.com/gp/product/0077090160/?tag=2022091-20
(Quality means to satisfy, and preferably exceed, the need...)
Quality means to satisfy, and preferably exceed, the needs and expectations of the customers. Increased customer requirements, new technological possibilities and the ongoing globalisation mean that a focus on quality improvements is necessary for all organisations, both producers of goods and services, who want to strengthen their competitiveness on the world market. The book consists of five fairly independent parts. In Part I, the quality concept and the history of the quality movement is described. Furthermore, the relation between quality improvements, on one hand, and costs, profitability and success, on the other, is illustrated. Part II deals with methodologies and tools, which facilitate a customer focused product development. Among these are Quality Function Deployment, Reliability, Design of Experiments and Robust Design. Part III focuses on the concept of variation and on methodologies and tools for quality improvements. The Seven Improvement Tools, Statistical Process Control and Capability are discussed. Part IV discusses satisfaction and loyalty of external and internal customers, what these concepts mean and how to measure them. In Part V, the important role of top management for quality improvements is discussed, as well as the concept of leadership. Furthermore, Processes and Process Management, Six Sigma, Business Excellence Assessments, Quality Awards and ISO 9000:2000 are elucidated.
http://www.amazon.com/gp/product/9144041667/?tag=2022091-20
(Six Sigma is a breakthrough strategy for attaining and im...)
Six Sigma is a breakthrough strategy for attaining and improving upon the core strategic goals of a corporation. This iniiative was first launched by Motorola almost 20 years ago and is now a leading improvement strategy in corporations across the US, Europe and Asia. This pragmatic book is for managers at all levels who wish to understand the potential of Six Sigma for their companies and how to go about adopting it. Six Sigma companies achieve high rates of improvement and show significant results. Cases from manufacturing and service organizations are covered indepth with issues spanning process and design improvements that are possible to implement in today's corporations The purpose of this book is to inspire managers to launch their own Six Sigma programs as well as to offer practical suggestions for integrating Six Sigma into the fiber of companies. This book is bursting with good ideas for both seasoned professionals and beginners
http://www.amazon.com/gp/product/9144028032/?tag=2022091-20
Quality management educator researcher
Bergman, Bo was born on May 27, 1943 in Helsingborg, Sweden. Son of Yngve and Signe Elisabeth (Lindbäck) Bergman.
Doctor of Philosophy in Mathematics Statistics, University Lund, Sweden, 1978.
Reliability engineer aerospace division Saab, Linköping, Sweden, 1969-1975. Manager Saab-Scania AB, 1975-1984. Professor quality technical and management Linköping University, 1983-1999.
Svenska Kullagerfabriken-professor total quality management Chalmers University of Technology, Gothenburg, since 1999. Adjunct professor Royal Institute of Technology, Stockholm, 1981-1983. Chairman numerous international conferences.
(Six Sigma is a breakthrough strategy for attaining and im...)
(Quality means to satisfy, and preferably exceed, the need...)
(This work introduces quality management and methodology a...)
Member International Statistical Institute, International Academy for Quality.
Married Elisabeth Vanäs. Children: Anders, Göran.