Background
Patton, Bruce M. was born on October 14, 1956 in Terre Haute, Indiana, United States. Son of William Eugene and Carol Ann (Kohlbrecher) Patton.
(We attempt or avoid difficult conversations every day-whe...)
We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: • Decipher the underlying structure of every difficult conversation • Start a conversation without defensiveness • Listen for the meaning of what is not said • Stay balanced in the face of attacks and accusations • Move from emotion to productive problem solving
http://www.amazon.com/gp/product/0143118447/?tag=2022091-20
(Difficult Conversations (the 10th-anniversary edition) : ...)
Difficult Conversations (the 10th-anniversary edition) : The 10th-anniversary edition of the New York Times business bestseller-now updated with ""Answers to Ten Questions People Ask"". We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. Harvard Negotiation Project, with their study lasting for 15 years as well as numerous professional consulting, provides a step-by-step approach to having those tough conversations with less stress and more success.
http://www.amazon.com/gp/product/7507423581/?tag=2022091-20
Patton, Bruce M. was born on October 14, 1956 in Terre Haute, Indiana, United States. Son of William Eugene and Carol Ann (Kohlbrecher) Patton.
AB, Harvard University, 1977. Juris Doctor, Harvard University, 1984.
Co-founder, associate director, Harvard Negotiation Project, Cambridge, Massachusetts, 1979-1984;
deputy director, Harvard Negotiation Project, Cambridge, Massachusetts, since 1984;
co-founder, associate director, Program on Negotiation at Harvard Law School, Cambridge, Massachusetts, since 1983;
co-founder, partner, Vantage Partners, LLC, Cambridge, since 1997. Co-founder, principal Conflict Management Inc., Cambridge, since 1984. Co-founder, director Conflict Management Group, Cambridge, since 1984.
Lecturer Harvard Law School, Cambridge, since 1985.
(Difficult Conversations (the 10th-anniversary edition) : ...)
(We attempt or avoid difficult conversations every day-whe...)
Fellow: College of Trial Mediators (honorary).
Avocations: squash, hiking. E-mail: [email protected].
Married Diana McLain Smith, October 21, 1994.