Bachelor of Arts, Princeton University, 1964.
Joined First National Bank, Boston, 1966—1967, loan officer, 1967—1970, assistant vice president, 1970—1973, vice president, 1973—1978, first vice president, 1978, senior vice president, 1979—1981, executive vice president, 1981—1984, group executive corporation banking group, 1984—1987. Vice chairman Bank of Boston Corporation and First National Bank of Boston (subordinate of Bank of Boston), 1987—1989, president, 1989—1995, chairman, Chief Executive Officer, 1995—1999. President, chief operating officer BankBoston and Fleet Finance Group (merged), 1999—2001, Chief Executive Officer, 2001—2002, chairman, 2002—2004.
Chairman emeritus Bank of America, Boston, since 2004, board directors, since 2004. Director NSTAR Corporation. Board director Columbia Broadcasting System Corporation, since 2005.
Board member Northeastern University, Boston Symphony Orchestra, WGBH Public Broadcasting, Junior Achievement, Dana Farber Cancer Institute, Dana Farber/Partners Cancer Care, Greater Boston City of C. Board directors Boston Private Indiana Council, Association Reserve City Bankers. Founding chairman Success By 6, United Way, 1994-1998.
Chairman Boston Plan for Excellence in Public Schools. Member Greater Boston City of C. (chairman).
Married Anne Dewing, October 3, 1964. Children— Ramsay, Charles, John, Jessica.