Background
Zabel, Diane Marion was born on March 20, 1957 in Antigo, Wisconsin, United States. Daughter of Frank and Nina Wilcenski.
(The concept of Quality Management began in the manufactur...)
The concept of Quality Management began in the manufacturing sector, but a growing concern with quality in other areas of the economy has led to its wider application in service industries, government, education, and other not-for-profit agencies. A great quantity of material related to quality management has been produced in recent years, much of it by small presses, professional and trade associations, and consultants. The Quality Management Sourcebook is the first in-depth, international guide to the most useful material and sources of information. The book begins with the origins of quality management, explains how it evolved, examines its current situation, and explores the future. The book is divided into five main sections: * Introduction: General sources for information * Applications of total quality management * Focus on specific aspects of quality management * Quality in the future * Resource materials The Quality Management Sourcebook is an essential reference for everybody involved in either the theory or practice of quality management: in manufacturing, retail, banking, and insurance, the utilities industry, the transportation industry, health, education and other public services. Over 900 citations cover books, journal articles, technical reports, video training materials and software. Each is followed by a descriptive annotation. Resource materials include strategies for locating additional information; training materials; organizations; and consultants. The book concludes with a glossary of quality management terms, a name index, a title index, and a detailed subject index.
http://www.amazon.com/gp/product/0415108314/?tag=2022091-20
( Flextime, telecommuting, compressed work week, job shar...)
Flextime, telecommuting, compressed work week, job sharing, downshifting, and hot desking—these terms are infiltrating our vocabulary at an increasing rate, keeping pace with change in the workplace. Although there is a large body of literature on the changing nature of work and workplace flexibility, there is no handbook that synthesizes the research on all aspects of this topic. Pulling together the vast literature on this subject, Avery and Zabel explain the concept of flexible work, trace the origin and growth of this workplace trend, and review the research on a range of flexible work arrangements. Workplace flexibility is international in scope. Companies, both in the United States and abroad, have become increasingly interested in implementing flexible work arrangements. The authors include a chapter on companies in North America, Western Europe, and the United Kingdom that have been leaders in implementing flexible work arrangements. They identify areas ripe for additional research, suggest a broad array of resources, and discuss strategies for locating additional information, including relevant databases, Internet resources, organizations, and search terms. This is a valuable handbook for managers, researchers, and students working or studying in the areas of human resource management, industrial/organizational psychology, and the sociology of work.
http://www.amazon.com/gp/product/156720189X/?tag=2022091-20
Zabel, Diane Marion was born on March 20, 1957 in Antigo, Wisconsin, United States. Daughter of Frank and Nina Wilcenski.
Bachelor of Science, University Wisconsin, 1978. Master, University Illinois, Urbana-Champaign, 1980. Master of Science, University Illinois, Urbana-Champaign, 1982.
Library., director Fluvanna County Library., Palmyra, Virginia, 1983—1984. Cataloger Bosler Free Library., Carlisle, Pennsylvania, 1984—1985. Assistant library Pennsylvania State University, Univeristy Park, 1985—1986, social science reformed library, 1986—1998, business library, 1998—2000, endowed library for business, since 2001.
(The concept of Quality Management began in the manufactur...)
( Flextime, telecommuting, compressed work week, job shar...)
Member of American Library Association (chair collection development and evaluation section 1999—2000), Reference and User Services Association (president 2005-2006), International Council Hotel, Restaurant and International Education, Association College and Research Libraries (secretary instruction section 1995-1996).
Married Craig Robert Zabel, May 17, 1980. 1 child Zachary.