Bachelor in the United States History, University Puget Sound, 1967. Master of Business Administration in Marketing, University Oregon, 1968.
Director marketing, The Bon Marche, Seattle, 1968-1973; vice president sales promotion, Burdines, Miami, Florida, 1973-1975; senior vice president sales promotion, Macy's, New York City, 1975-1977; executive vice president sales promotion, Bloomingdale's, New York City, 1977-1991; chief Executive officer, Bloomingdale's By Mail, New York City, since 1991. President Time Warner Interactive Merchandising, 1993. President, Chief Executive Officer DM Management, Hingham, Massachusetts, since 1996.
Member Retail Advertising and Marketing Association (vice chairman since 1985), Direct Marketing Association.
Married Jennifer Lee Osborn, September 4, 1975. Children: Lauren Ashley, Erica Lee.