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Iksuk Kim Edit Profile

marketing educator

Iksuk Kim, Korean, American marketing educator. Program coordinator Korea Cultural Center, Los Angeles, since 2007; Member of American Marketing Association.

Background

Kim, Iksuk was born on July 7, 1963 in Busan, Republic of Korea.

Education

Degree in Law, Han Yang University, Seoul, 1986. Master of Science in Telecomm., University Pittsburgh, 1995. Master in Engineering, Purdue University, West Lafayette, Indiana, 1997.

Doctor of Philosophy, Purdue University, West Lafayette, Indiana, 2001.

Career

Professor California State University, Hayward, 2001—2003, Los Angeles, since 2003.

Achievements

  • Achievements include research in online consumers' perceived risk. Research in mall entertainment industry review and shopping behaviors. Research in the state of e-Communications Resource Management in retailing.

    Research in operational determinants of caller satisfaction in the banking/financial services call center. Research in operational determinants of caller satisfaction in the call center. Research in online consumers' risk reduction strategies.

Membership

Program coordinator Korea Cultural Center, Los Angeles, since 2007. Member of American Marketing Association.