Background
Snader, Jack Ross was born on February 25, 1938 in Athens, Ohio, United States. Son of Daniel Webster and Mae Estella (Miller) Snader.
Jack Ross Snader
February 25, 1938 Athens, Ohio, United States
With marketing, Richardson-Merrell, Cincinnati, 1959-1965; with marketing, Xerox Corporation, New York City, 1965-1967; with marketing, Sieber & McIntyre, Chicago, 1967-1969; president, Systema Corporation, Northbrook, Illinois, since 1969. Board directors 1st Federal Bank, Waukegan, Illinois, Instrnl. Systems Association.
- Photos
- Works
- Photos
- Works
book
How to Say it: Creating Complete Customer Satisfaction: Winning Words, Phrases, and Strategies to Build Lasting Relationships in Sales a nd Service
( A guide to effectively communicating with customers to c...)
A guide to effectively communicating with customers to create lasting—and repeat—business relationships. This book provides practical, results-oriented guidance for effective communication with customers through sample words, phrases, scripts, and strategies applied to real-world examples. Unlike the vast majority of books that deal with customer communication, How to Say It®: Creating Complete Customer Satisfaction does not separate sales from customer service communications, but instead integrates them into a single book. Readers will learn how to: • Speak the language of Yes by asking the right questions • Get referrals through established customers • Offer value through solutions, satisfaction, and trust • Anticipate and preempt objections • Own a problem by owning the solution
http://www.amazon.com/How-Say-Satisfaction-Strategies-Relationships/dp/0735205256%3FSubscriptionId%3DAKIAJRRWTH346WSPOAFQ%26tag%3Dprabook0b-20%26linkCode%3Dsp1%26camp%3D2025%26creative%3D165953%26creativeASIN%3D0735205256?SubscriptionId=AKIAJRRWTH346WSPOAFQ&tag=prabook0b-20&linkCode=sp1&camp=2025&creative=165953&SubscriptionId=AKIAJRRWTH346WSPOAFQ&tag=prabook0b-20&linkCode=sp1&camp=2025&creative=165953
[(How to Say It: Creating Complete Customer Satisfaction: Winning Words, Phrases, and Strategies to Build Lasting Relationships in Sales and Service )] [Author: Jack Griffin] [Mar-2013]
http://www.amazon.com/How-Say-Satisfaction-Strategies-Relationships/dp/B010BFW7E0%3FSubscriptionId%3DAKIAJRRWTH346WSPOAFQ%26tag%3Dprabook0b-20%26linkCode%3Dsp1%26camp%3D2025%26creative%3D165953%26creativeASIN%3DB010BFW7E0?SubscriptionId=AKIAJRRWTH346WSPOAFQ&tag=prabook0b-20&linkCode=sp1&camp=2025&creative=165953&SubscriptionId=AKIAJRRWTH346WSPOAFQ&tag=prabook0b-20&linkCode=sp1&camp=2025&creative=165953
Jack Ross Snader Edit Profile
Jack Ross Snader, American publishing company executive. Certified management consultant. Member American Society for Training and Development, Institute Management Consultant.
Education
Bachelor of Science, University of Illinois, 1959.
Career
With marketing, Richardson-Merrell, Cincinnati, 1959-1965; with marketing, Xerox Corporation, New York City, 1965-1967; with marketing, Sieber & McIntyre, Chicago, 1967-1969; president, Systema Corporation, Northbrook, Illinois, since 1969. Board directors 1st Federal Bank, Waukegan, Illinois, Instrnl. Systems Association.
Achievements
Works
book
-
How to Say it: Creating Complete Customer Satisfaction: Winning Words, Phrases, and Strategies to Build Lasting Relationships in Sales a nd Service
( A guide to effectively communicating with customers to c...)
- [(How to Say It: Creating Complete Customer Satisfaction: Winning Words, Phrases, and Strategies to Build Lasting Relationships in Sales and Service )] [Author: Jack Griffin] [Mar-2013]
-
How to Say it: Creating Complete Customer Satisfaction: Winning Words, Phrases, and Strategies to Build Lasting Relationships in Sales a nd Service
Other Work
Membership
Member American Society for Training and Development, Institute Management Consultant.
Connections
Married Sharon Perschnick, April 4, 1959. Children: Susan Mae, Brian Ross.
-
Born
-
Nationality
American
Education
-
1959
Career
-
1959 - 1965
-
1965 - 1967
-
1967 - 1969
-
1969 - 2008
-
2008