Bachelor summa cum laude, Yale University, 1984. Master of Business Administration, University Pennsylvania, 1988.
Researcher Kidder, Peabody & Company, New York City, 1983. Research analyst Strategic Planning Associate, Washington, 1984-1986. Principal First Enterprise Group, San Salvador, El Salvador, 1987.
Associate Strategic Planning Associate, Washington, 1988-1990, senior associate, 1990. Product manager Progressive Corporation, Mayfield Heights, Ohio, 1990-1992, Rocky Mountain division Progressive Corporation, Colorado Springs, Colorado, since 1992.
Phi Beta Kappa, Beta Gamma Sigma, Yale Alumni Fund (class agent).