Background
Koehler, Jerry William was born on June 16, 1941 in Henry, Illinois, United States. Son of George Clarence Koehler and Louise Hoscheit.
(Key to the success of quality implementation is the under...)
Key to the success of quality implementation is the understandingteam members have of the process and the tools to be used. Continual Improvement in Government: Tools and Methods was designed to provide users with a complete description and practical examples of these tools and viable techniques that will benefit teams. This book examines the four most popular tools: flowcharting; cause and effect diagrams; Pareto charts; and histograms-and shows how to apply them in the public service sector. To improve processes requires effective decision-making and effective decision-making begins with accurate data. Koehler and Pankowski dispel the myths and fears of data collection and analysis. In a step-by-step approach, they lead you through the very heart of Quality Management...DATA. Continual Improvement in Government: Tools and Methods provides an understandable format that explains the importance of data, the differences in the quality of data, why it is collected, and how it is used.
http://www.amazon.com/gp/product/1574440179/?tag=2022091-20
(This book is your guide to becoming an empowerment leader...)
This book is your guide to becoming an empowerment leader. Its purpose: to redirect and re-energize leadership in government. If you are involved in any form of government leadership, this new publication will show you exactly how to develop and implement the principles of empowerment and improve quality. Transformational Leadership in Government is written for administrators and managers who are committed to improving the efficiency and effectiveness of their staff. Koehler and Pankowski illustrate how true leadership is the creation of a working environment that encourages those closest to the problem to take the responsibility for solving it. The authors provide new principles of leadership that will enable leaders to successfully manage any government organization. The book focuses on governmental organizations that should be customer driven, process oriented, team based, and data driven. The essence of Transformational Leadership in Government can be summed up in the words of W. Edwards Deming: Give the worker a chance to work with pride.
http://www.amazon.com/gp/product/1574440306/?tag=2022091-20
(Like American business executives, many government leader...)
Like American business executives, many government leaders realize that a continuation of the traditional management of objectives approach will achieve failure. Those willing to change are searching for a new approach to managing government. The authors of Teams in Government believe the best approach is Total Quality Management (TQM). Why TQM? Because it consists of gradual, unending improvement activities that involve every person in the organization in a totally integrated effort to improve performance and quality at every level and to increase customer satisfaction. The government has two types of customers-the person who receives the benefits of its services and the taxpayer who supplies the money to fuel an efficient and effective operation. If you are looking for the tools and techniques that will enable you to deliver government services that not only meet but exceed the expectations of your customers, to do it right the first time, you need Teams in Government. Any government organization that wants to switch from focusing solely upon meeting the needs of the bureaucracy (primarily on meeting objectives and quotas designed by the upper echelon), who are furthest from your customers, will find TQM to be extremely effective.
http://www.amazon.com/gp/product/1574440160/?tag=2022091-20
(For anyone looking for a practical guide that clearly dem...)
For anyone looking for a practical guide that clearly demonstrates how to implement Total Quality Management within any government agency (on any level), this is the book that will provide a step-by-step system for success. Quality Government provides practical principles and examples, all designed by experienced government officials who have been through numerous quality initiatives. Packed with reality-based examples, the first two chapters present the theoretical aspects of TQM, while the remainder of the book focuses on implementation. Quality Government tells you what to expect, how implementation is accomplished, and what can be learned. Throughout, the authors give detailed examples of barriers to designing, developing and implementing TQM and how to overcome each.
http://www.amazon.com/gp/product/1574440136/?tag=2022091-20
(From the inside flap: • How to develop your objectives in...)
From the inside flap: • How to develop your objectives in life, and make the organization's goals compatible with them • How to mobilize your resources of time, talent, and energy so that both sets of objectives are served • How to harness the energy of others to keep yourself on top • And, above all, how to turn the games corporations play to your advantage by using their rules your way
http://www.amazon.com/gp/product/0025649507/?tag=2022091-20
consultant Management educator researcher
Koehler, Jerry William was born on June 16, 1941 in Henry, Illinois, United States. Son of George Clarence Koehler and Louise Hoscheit.
Bachelor of Science in Speech, Western Illinois U., Macomb, 1963; Master of Arts in Speech, Western Illinois U., Macomb, 1965; DEd, Pennsylvania State University, 1968.
Assistant to the chief executive officers, Teachers Management & Investment Company, Newport Beach, California, 1969-1971; regional representative, American Express Investment Company, Los Angeles, 1971-1972; director UCI executive program, Graduate School Administration University of California, Irvine, 1972-1976; associate professor communication Department, University Southern Florida, Tampa, 1976-1978; assistant to president, University of Southern Florida, Tampa, 1978-1979; dean school extended studies, University of Southern Florida, Tampa, 1979-1985; chairman, associate professor department management, University of Southern Florida, Tampa, 1988-1991; deputy secretary, Department Labor and Employment Security, Tallahassee, 1993-1995. Consultant Smiths Industries, Clearwater, Florida, since 1986, U. Hospital, Tampa, since 1987, Honeywell Space Sys., Clearwater, 1991-1992.
(From the inside flap: • How to develop your objectives in...)
(For anyone looking for a practical guide that clearly dem...)
(Like American business executives, many government leader...)
(Key to the success of quality implementation is the under...)
(This book is your guide to becoming an empowerment leader...)
Chairman Leadership, Tampa, 1985-1986. Member Academy of Management, International Communicaiton Association, American Business Communications Association.
Married Noreen Black, Dec.28, 1964. Children: Ellen, Laura.