Education
Bachelor of Business Administration, Minnesota State University, Mankato. Master of Business Administration, Drake University, Des Moines, Iowa.
Electric power industry executive
Bachelor of Business Administration, Minnesota State University, Mankato. Master of Business Administration, Drake University, Des Moines, Iowa.
Operations manager Kay-Bee Toy Stores. Joined Aquila, Inc., 1987, manager field operations Peoples Natural Gas, 1987—1995, various positions in improving customer service and consolidating customer information systems, 1995—1999, customer service positions including manager quality assurance, director revenue assurance, vice president central services, 2000—2007, leader Six Sigma supply chain deployment, 2004—2005. Vice president customer operations Kansas City Power & Light Company (subsidiary of Great Plains Energy, Inc.), since 2007.
