Education
Yale University; Massachusetts Institute of Technology.
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Jim Spohrer
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He has been the Director of International Business Machines Corporation Global University Programs since 2009. Between 2003 and 2009, he was the Director of Almaden Services Research with International Business Machines Corporation at the International Business Machines Corporation Almaden Research Center. He was a driving advocate of the Service Science, Management and Engineering initiative across companies, governments and academics.
Jim works with service research pioneers from diverse academic disciplines and he advocates for Service Science, Management, Engineering, and Design (SSMED) as an integrative framework for global competency development, economic development, and advancement of science.
Spohrer was the Chief Technology Officer for International Business Machines Corporation Venture Capital Relations between 2000 and 2002. He was a Distinguished Scientist in Learning Research at Apple Computer between 1989 and 1998, where he was a coinventor receiving 9 patents.
Doctor Spohrer received a Doctor of Philosophy in Computer Science/Artificial Intelligence from Yale University in 1988. He graduated with a Bachelor of Surgery in Physics from Massachusetts Institute of Technology in 1978.
In 2009, Jim Spohrer was one of the leaders of the International Business Machines Corporation University Jam.
Spohrer has been a co-editor on a book series on Service Science: Research and Innovations in the Service Economy, including: The Science of Service Systems (2011), available electronically Service Systems Implementation (2011), available electronically Handbook of Service Science (2010) available electronically Spohrer was lead author in a call for a new "science of service systems" published in Institute of Electrical and Electronics Engineers Computer in An early tie between the service science and systems science communities was established by Spohrer in an address titled "Why the world needs more systems thinkers focused on service systems" at the ISSS 2005 meeting in Cancun.
Achievements
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Jim"s research group received International Business Machines Corporation awards for modeling customers and mapping global service systems including performance measures, costing and pricing of complex, inter-organizational service projects, analytics and information service innovations, process improvement methods, and innovation foresight methods, amongst others
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Born
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Nationality
United States