Background
Edwards, John Duncan was born on September 15, 1953 in Louisiana, Missouri, United States. Son of Harold Wenkle and Mary Elizabeth (Duncan) Edwards.
(How can you enhance reference services without adding sta...)
How can you enhance reference services without adding staff? Modern law librarians are under growing pressure to keep up with new technologies, deal instantly with the demands of patrons, keep the library safe and user-friendly, and generally offer the best possible service while keeping costs down. Emerging Solutions in Reference Services: Implications for Libraries in the New Millennium is a very practical guide for coping with rapidly changing technology and increasing demands for services. Its sane, well-researched advice and suggestions can help you deal with the hectic days and nights behind the reference desk. Emerging Solutions in Reference Services suggests up-to-date, innovative ways to deal with the traditional issues confronting librarians, including: • handling problem patrons and ensuring security • assigning reference responsibilities • teaching patrons at the reference desk or on library tours • drafting enforceable rules • avoiding the unauthorized practice of law • charging--or not charging--fees for services • cross-training reference personnel Some of the traditional problems of law librarians are solved by computers; others are actually exacerbated by the new technologies available. In addition to finding ways that technology can help law librarians, Emerging Solutions in Reference Services offers solutions for the special problems posed by new technology, including questions of Web design, setting up online reference services, virtual library tours, Internet training for patrons, and ensuring technological competency of staff. In these days of decreasing budgets and increasing demands for services, Emerging Solutions in Reference Services is an invaluable resource for the librarian caught in the middle.
http://www.amazon.com/gp/product/0789013606/?tag=2022091-20
Edwards, John Duncan was born on September 15, 1953 in Louisiana, Missouri, United States. Son of Harold Wenkle and Mary Elizabeth (Duncan) Edwards.
Bachelor, Southeast Missouri State University, 1975. Juris Doctor, University Missouri, Kansas City, 1977. Master of Arts in Liberal Studies, University Missouri, Columbia, 1979.
Instructor legal research and writing, U. Missouri, Columbia, 1978; director legal research and writing, librarian, U. Missouri, 1979-1980; public services librarian, Law School, U. Oklahoma, Norman, 1980-1981; associate librarian, Law School, U. Oklahoma, 1981-1984; adjunct instructor school library science, Law School, U. Oklahoma, 1983-1984; professor of law, director law library law school, Drake U., Des Moines, since 1984. Adjunct instructor Columbia College, 1979-1980. Consultant Cleveland County Bar Association, 1984.
(How can you enhance reference services without adding sta...)
Consultant Friends Drake University Library., since 1985. Coach, manager Westminster Softball Team. Des Moines, 1987-1994.
President Crestview Parent-Teacher Council, Des Moines, 1988-1990. Trustee Westminster Presbyterian Church, Des Moines, 1988-1989, treasurer, 1990, president, 1991. Member Clive City Council, since 1995, mayor pro tempore, since 1998.
Trustee Des Moines Metro Transit Authority, since 1996, chairman board directors, 1997-1998, since 2003, secretary-treasurer, 1996, 2001-2002. Member American Association Law Libraries (chairman awards committee 1987-1988, chairman grants committee 1996-1997, chairman scholarship committee 1998-1999), Mid-American Association Law Libraries (chairman resource sharing 1986-1993, vice president 1994-1995, president 1995-1996), Mid-American Law School Libraries Consortium (president 1986-1988), Delta Theta Phi, Beta Phi Museum.
Married Beth Ann Rahm, May 21, 1977. Children: Craig, Martha, Brooks.
