Career
She is a part-time Professor of Language and Communications at The University of Reading, a Fellow of the Royal Society of Arts and held previous roles at The Brand Union and The Information Design Unit. Prior to this, she was Professor of Language and Communication at the University of Leeds (2005–2007) and the University of Reading (2008–2010) and published the book The Language of Everyday Life in 2000. She obtained her Doctor of Philosophy in Cognitive Science from The University of Edinburgh in 1990 and a Bachelor in English Studies from The University of Nottingham in 1984.
She has contributed work to the Liars" League, a themed monthly fiction night running in central London.