Bachelor of Business Administration in Finance, Georgia State University, 1969. Graduate, Executive Program, Stanford University.
Credit analyst North Carolina National Bank, 1969—1977. Manager North Carolina National Bank International Banking Corporation, 1977—1979. Senior vice president North Carolina National Bank United States department, 1979—1983.
President North Carolina National Bank Florida, 1986-1988, North Carolina National Bank Texas, Dallas, 1988-1990, General Bank NationsBank, Atlanta, 1991-1993, NationsBank Corporation, Charlotte, North Carolina, 1993-1999. President, chief operating officer Bank of America Corporation, 1999—2001, chairman, president, Chief Executive Officer, 2001—2009, president, Chief Executive Officer, 2009. Board directors Health Management Associates, Inc., Naples, Florida, 1991—2004, Bank of America Corporation, 1999—2009, Lowe's Companies Inc., 2000—2004, The Clearing House LLC.
Board directors United Way Central Carolinas Inc., Charlotte, Homeownership Education & Counseling Institute. Chairman board trustees National Urban League. Chairman, campaign director Arts and Sciences Council, Charlotte, 1998.
Board directors Presbyterian Hospital Foundation. Member of Finance Services Roundtable.
Married Donna Lewis, 1980. 2 children.