Background
Duggan was born in Sydney, New South Wales, and grew up in Houston, Texas and then Southern California.
Duggan was born in Sydney, New South Wales, and grew up in Houston, Texas and then Southern California.
He graduated with an Master of Business Administration in Information Technology from University of California, Irvine.
Previously, Duggan pioneered a new category of software called Gamification for customer engagement and employee productivity. In January 2010, he founded Badgeville, the leading software platform for Gamification. He currently serves on the board of directors of BetterWorks and until recently served on the board of Badgeville.
Duggan also serves as an adjunct faculty for Singularity University and an advisor to other technology start-ups.
BetterWorks
In 2013, Duggan founded BetterWorks, an enterprise goals platform that allows for employees to set, measure and cross-functionally align goals. Rooted in the Objectives and Key Results (OKRs) method for goal setting, BetterWorks uses Goal Science™ principles to help employees.
Customers of BetterWorks include Edmunds.com, UpWind Solutions, Bluenose Analytics, Lookout, Lumeris, Paperless Post, Viacom, the United States. Department of Health and Human Services, and Zynga. Badgeville
Duggan founded Badgeville in January 2010.
During his three-year tenure as Chief Executive Officer, the company raised $40M in capital, grew to 100+ employees, and secured hundreds of customers delivering eight figures of annual recurring revenue.
Known as the Behavior Platform, Badgeville helps business leaders measure and influence behavior in both customerand employee-facing user experiences. Customers come from every industry and see results of 20 to more than 200 percent increases in user behavior tied to key business objectives. Under Duggan’s leadership, Badgeville’s client roster included more than 200 Fortune 1000 enterprises and companies such as Deloitte, Electric Membership Corporation, Oracle, Dell, America Online, Samsung, National Broadcasting Company, The Active Network, Recyclebank and Universal Music.
The company received numerous awards including TechCrunch Disrupt"s Audience Choice 2010, Forbes America"s Most Promising New Companies, LeWeb"s Startup Finalist, Twiistup"s Showoff finalist, Forrester"s Groundswell Business to business and B2C, and Gartner"s Cool Vendor in Social Communications Resource Management. In its first three years, Badgeville was featured in more than 300 major media publications and outlets including features in the New York Times and Wall Street Journal.
Palantir
Duggan served as an advisor to Palantir Technologies, assisting with go-to-market strategy and execution. SocialText
From September 2006 until founding Badgeville, Duggan served as vice president of sales for SocialText, delivering enterprise social software for collaboration.
WebEx
Duggan held senior sales management positions with WebEx prior to its acquisition by Cisco. Duggan is an advisory chair to the Alchemist Accelerator, an organization which facilitates enterprise startups and advises new entrepreneurs.
He is also an adjunct faculty member for Singularity University.