Background
Meola, Marc was born in 1968 in New Jersey, United States. Son of Anthony and Angelina Meola.
(The minds behind Temple University's real-time virtual re...)
The minds behind Temple University's real-time virtual reference desk walk the reader through six key steps to starting and operating a virtual reference service: preparation and planning; selecting software; deciding on staffing patterns; training reference personnel; marketing your live virtual reference desk; and evaluating effectiveness. The authors identify five service models: basic; homegrown; advanced; collaborative; and corporate, and provide strategies and tips for each. Loaded with graphics, checklists and examples, this manual combines contemporary theory with the best examples of practical applications.
http://www.amazon.com/gp/product/1555704441/?tag=2022091-20
Meola, Marc was born in 1968 in New Jersey, United States. Son of Anthony and Angelina Meola.
Bachelor in Philosophy, Rutgers University, New Brunswick, New Jersey, 1990. Master of Arts in Philosophy, Johns Hopkins University, Baltimore, 1995. Master of Library Science, Rutgers University, New Brunswick, 1997.
Reference library Temple University, Philadelphia, 1997—2000. Humanities library College of New Jersey, Ewing, New Jersey.
(The minds behind Temple University's real-time virtual re...)
Board directors Logan Square Neighborhood Association, Philadelphia, Pennsylvania, 2003. Board advisory committee Raritan Valley Community College, North Branch, New Jersey, since 2001. Member of American Library Association (committee professional ethics 2000-2003), New Jersey Library.
Association (college and University section president since 2005), Association College and Research Libraries (American Library Association conference program coordinator team since 2003), Rutgers Club (board directors 2003, Philadelphia), Beta Phi Mu, Phi Beta Kappa.
Married Christine Brisson, July 15, 1995. 1 child Miles.