Background
Gross, Melissa Rasmussen was born on October 1, 1955 in Marshall, North Carolina, United States. Daughter of Robert Cody and Jo Ann Ethridge.
(Can library programs and services make a difference in yo...)
Can library programs and services make a difference in your young patrons lives? Measuring outcomes is the way to find out! Incorporating outcome-based planning and evaluation is critical when developing new programs and services. In this step-by-step patron-centered guide, three experts who have conducted extensive research and piloted this outcome-based program for youth in the St. Louis Public Library, share their findings and proven strategies. Smart planning in conjunction with measuring outcomes will: * Generate results that support funding be it governmental or grant-based * Maximize user benefits * Get buy-in and participation from young library users * Improve communications between staff and customers, and among staffUsing this method, and selecting the level of effort, allows libraries to refine existing services and make program improvements incrementally, based on what their audience wants and needs. Using this comprehensive, flexible and easily-tailored guide, youth librarians and administrators in public libraries will be able to integrate outcome measures into regular library processes, gaining immense benefits with minimal effort.
http://www.amazon.com/gp/product/0838909183/?tag=2022091-20
educator library and information scientist
Gross, Melissa Rasmussen was born on October 1, 1955 in Marshall, North Carolina, United States. Daughter of Robert Cody and Jo Ann Ethridge.
Bachelor in English Literature, University of California at Los Angeles, 1977. Master of Library Science, University of California at Los Angeles, 1994. Doctor of Philosophy, University of California at Los Angeles, 1998.
Assistant library San Marino Public Library., 1991—1992. Substitute library Glendale Public Library., 1994—1997, Los Angeles Public Library., 1994—1997. Children's library Beverly Hills Public Library., 1994—1999.
Lecturer University of California at Los Angeles, 1998—1999. Sara K. and Ted Srygley lecturer Florida State University, Tallahassee, 1999, assistant professor, 1999—2004, associate professor, since 2004. Consultant Los Angeles Public Library., 1998—1999, Santa Monica Public Library., 1998.
Field reviewer, speaker in field.
(Can library programs and services make a difference in yo...)
Member of Beta Phi Mu.
Married Joshua Miller Gross, September 29, 1978. Children: Rachel Elspeth, Max.