Associate of Arts in English, Richland Community College, Decatur, Illinois, 1978; Bachelor of Science in Advertising, University of Illinois, 1980; Master of Science in Education Marketing, Virginia Polytech. & State University, 1989.
Advertising sales, Champaign (Illinois) News Gazette, 1981-1983; advertising sales, Landmark Communications, Roanoke, Virginia, 1983-1985; public relations, Job Training Partnership Act, Rocky Mount, Virginia, 1985-1987; researcher, Virginia Polytech. & State University, Blacksburg, 1988; park ranger, Department of Interior, Hardy, Virginia, 1989; park ranger, Department of Interior, Lake Mead, Arizona, 1990; free-lance writer, Roanoke, Virginia, since 1991.
Member American Society for Training and Development, Marketing Education Student Association (president 1989), Advertising Club Roanoke Valley (treasurer 1983-1986), Toastmasters International (vice president programs 1983-1984).