Bachelor of Science in Communications studies, Northwestern University, Evanston, Illinois, 1981—1985. Master of Science in Journalism, Northwestern University, Evanston, Illinois, 1990—1991.
Director, publications Sloan School Management, Massachusetts Institute of Technology, Cambridge, Massachusetts, 1995—1996, Harvard Business School, Boston, 1996—1999. Executive editor, director, programming Captivate Network, Inc., Westford, 1999—2003. Editor, Harvard Management Update Harvard Business School Public, Boston, since 2003.
Married Sandra G. Goulett, June 23, 1996. 1 child Georgia Starr.