Bachelor with highest honors, Wellesley College, 1978.
Economist consulting firm, Boston. Senior vice president Pacific Gas Transmission Company. President Chief Executive Officer Duke Energy North America, Houston.
President, chief operating officer AGL Resources, Atlanta, 1998—2000, president, Chief Executive Officer, 2000—2005, chairman, 2002—2005. President, Chief Executive Officer Safeco Corporation, Seattle, 2006—2008, chairman, president, Chief Executive Officer, 2008. Vice-chairman, chief restructuring officer American International Group, Inc.
(American International Group), New York City, 2008—2009. Board directors Coca Cola Enterprises, since 2001, Delta Air Lines, Inc., since 2004, Safeco Corporation, 2006—2008, Anadarko Petroleum Corporation, since 2007, American International Group, Inc. (American International Group), 2008—2009.
Board director United Way Metropolitan Atlanta, Georgia Research Alliance, Georgia Chamber of Commerce, Commerce Club, Atlanta. Member of American Gas Association (board director).
Married Stephen P. Reynolds, October 2004.