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Peter Anthony Murley Edit Profile

customer services professional

Peter Anthony Murley, customer services professional. Fellow Institute Personnel Development; member Institute Management Consultant.

Background

Murley, Peter Anthony was born on July 13, 1949 in London. Son of Henry Charles and Olive Annie (Searle) Murley.

Education

Student, Chippenham (United Kingdom) Technology College, 1968. Student, Bristol (England) College Commerce, 1969.

Career

Company personnel officer, Westinghouse Brake and Signal Company Ltd., Chippenham, 1966-1979; management consultant, Peter Murley Pers., Chippenham, 1979-1980, 88-95; human resources director, Burroughs Machines Ltd., Heathrow, Cranford., United Kingdom, 1981-1984; human resources international director, Bank for International Settlements Software, London, 1984-1986; senior consultant, PA Cons., London, 1986-1988; vice president customer services, Telewest Comm. Plc, Woking, Surrey., England, since 1995. Consultant in field.

Works

  • Other Work

    • Member editorial panel (quarterly United Kingdom publication) Customer Service Management. Author: Handbook of Customer Service, 1996.

Membership

Fellow Institute Personnel Development. Member Institute Management Consultant.

Interests

  • Other Interests

    Avocations: diy, wine tasting, gardening, personal computing, writing.

Connections

Married Carol Ann Hood, November 16, 1974. Children: Simon Peter, Samantha Annual.

father:
Henry Charles Murley

mother:
Olive Annie (Searle) Murley

spouse:
Carol Ann Hood

children:
Simon Peter Murley

Samantha Annual Murley