Bachelor of Science in Economics & Computer Science with highest honors, Brandeis University, Waltham, Massachusetts, 1985. Master of Science in Transportation, Massachusetts Institute of Technology.
Assistant director pricing & yield management National Railroad Passenger Corporation (AMTRAK). Special assistant to the administrator Federal Aviation Administration. Principal A.T. Kearney, Inc., Vienna, 1997—2009.
Administrator Research & Innovative Technology Administration (RITA), United States Department Transportation, Washington, since 2009.