Normala has a Diploma in Personnel Management (MIPM), Certificate in Training & Development, Certificate in Safety & Health Management (National Institute for Occupational Safety and Health), Professional Diploma in Safety & Health Management (consist), Bachelor of Business Management, Paramaount University of Technology and Master of Business Administration, Nottingham University.
She is an activist who promote human rights and eradication of poverty. Normala stated that her aim in creating this co-operation is to enhance the spirit entrepreneurship and helping local women to gain knowledge about running a legitimate business to help the economy of their families. The main business run by these women are sewing, producing memorabilia, wedding apparel, cooking classes and catering.
Normala is an active UMNO Johor member.
She was chosen by Barisan Nasional to contest in her home town Pasir Gudang in the upcoming 13th Malaysian General Election.
She is also a member of the Pasir Gudang town community council.
