Associate of Applied Science in Advertising, Russell Sage College, 1980.
Owner, president, freelance advertising agency, Albany, 1980-1984; communications consultant, Telecom United States of America/Southern Net, Atlanta, 1984-1985; major account manager, ITT, Atlanta, 1985-1987; president, Chief Executive Officer, Kagan Telecom Associations, Atlanta, since 1987; columnist, Atlanta Business Chronicle columnist, Communications Week columnist, Success Magazine. Media expert telecommunications Station WBS-AM Radio, Atlanta, since 1991, Public Broadcasting Service "small Business Today". High technical advising committee to the United States Congressman Newt Gingrich.
Married Deborah Ann Hepinstall, April 30, 1983. Children: Jason Michael, Adam William, Jennifer Susanne.