Background
John Guaspari was born in the United States.
1972
Notre Dame, IN 46556, United States
John Guaspari attended the University of Notre Dame from 1968 to 1972, where he received a Bachelor of Science degree in Aerospace Engineering.
1973
Ithaca, NY 14850, United States
John Guaspari studied at Cornell University from 1972 to 1973, where he earned a Master of Engineering degree in Aerospace Engineering.
(The secret to the success of I Know It When I See It lies...)
The secret to the success of I Know It When I See It lies in its stylish delivery of a serious theme. A succinct and intriguing business fable, it tells the story of Punctuation, Inc. and provides a simple message about the quality that it's the customer who defines it. The story shows how business people who pay close attention to what kind of quality their customers want, will also find just what their company wants success and big profits. This new paperback edition features the delightful illustrations that helped make the German translation a huge hit.
https://www.amazon.com/-/es/gp/product/0814473938/ref=dbs_a_def_rwt_bibl_vppi_i1
1985
(In a fable about Punctuation Inc., the Boss, and his Righ...)
In a fable about Punctuation Inc., the Boss, and his Right-Hand Man and Left-Hand Man find out that to be successful quality must be a goal throughout the organization.
https://www.amazon.com/-/es/gp/product/0814458769/ref=dbs_a_def_rwt_bibl_vppi_i3
1986
(The struggle of a fictional company, Punctuation, Inc., t...)
The struggle of a fictional company, Punctuation, Inc., to improve quality and increase competitiveness by using time-saving techniques makes for an entertaining lesson for all businesspeople.
https://www.amazon.com/-/es/gp/product/0814451306/ref=dbs_a_def_rwt_bibl_vppi_i4
1992
(Through this ingenious, entertaining murder mystery forma...)
Through this ingenious, entertaining murder mystery format, The Value Effect helps readers solve a real-world business mystery: why haven't our Next Big Thing efforts worked out as well as we had hoped they would? Renowned customer value and quality guru John Guaspari provides an insightful analysis of why a variety of organizational change initiatives often fall short-what he calls Next Big Things-and offers an effective, dynamic alternative: the Value Effect.
https://www.amazon.com/-/es/gp/product/1576750922/ref=dbs_a_def_rwt_hsch_vapi_taft_p1_i5
2000
(The book's premise is simple and straightforward: If what...)
The book's premise is simple and straightforward: If what you're after is employee buy-in, then you've got some intra-organizational selling and marketing to do. The book offers practical, proven, and readily applicable guidance on how to position quality so that people will not only be well informed about the discipline but also aligned and energized by the prospect of its application.
https://www.amazon.com/-/es/gp/product/0971323127/ref=dbs_a_def_rwt_bibl_vppi_i2
2002
(Through a story told in a light, humorous style, the auth...)
Through a story told in a light, humorous style, the author helps you discover what the problem is. You'll learn why good faith efforts to promulgate values throughout an organization can be ineffectual and, in some cases, even damaging. In the process, you'll develop a felt need to challenge the assumptions under which you've been working and to become more open to the possibility of considering a different way.
https://www.amazon.com/-/es/gp/product/193854899X/ref=dbs_a_def_rwt_bibl_vppi_i0
2015
John Guaspari was born in the United States.
John Guaspari attended the University of Notre Dame from 1968 to 1972, where he received a Bachelor of Science degree in Aerospace Engineering. He also studied at Cornell University from 1972 to 1973, where he earned a Master of Engineering degree in Aerospace Engineering.
John Guaspari is a management consultant who began his career as an engineer in the automobile and aerospace industries. He was a staff engineer for Scientific Energy Systems in Watertown from 1973 to 1975. From 1975 to 1979, he was a staff writer for Honeywell in Waltham.
In 1979, John Guaspari accepted the post of a manager of corporate marketing at GenRad Corporation. In 1986, he founded and became president of Guaspari & Salz, Inc. in Concord.
Guaspari entered Rath & Strong in Lexington, where he was a senior associate and then served as a vice president from 1990 to 1995. From 1995 to 2004, he was president for Guaspari Associates. In 2004-2013, he was a senior manager at Raytheon in Tewksbury. Since 2013 he has been a writer, speaker, and seminar-leader for JohnGuaspari.com.
John has worked with clients in scores of industries and has delivered over a thousand engagement-related presentations, seminars, and workshops for public and client-specific audiences alike. In the process, he has gained an enviable reputation for his ability to unravel complex subject matter and communicate it in the kind of accessible and engaging way that leads to real learning.
Guaspari is the author of five books, which present management principles in an entertaining quasi-fictional format. He wrote I Know It When I See It: A Modern Fable About Quality in 1985. Since that time, he has also written Theory’ Why: In Which the Boss Solves the Riddle of Quality in 1986, It's About Time: A Fable about the Next Dimension of Quality in 1992, The Value Effect: A Murder Mystery about the Pursuit of The Next Big Thing in 2000. His most recent book Otherwise Engaged: How Leaders Can Get A Firmer Grip on Employee Engagement and Other Key Intangibles came out in 2015. His writing credits also include seven training videos, as well as hundreds of articles and columns for a broad range of business publications.
(Through this ingenious, entertaining murder mystery forma...)
2000(The book's premise is simple and straightforward: If what...)
2002(The secret to the success of I Know It When I See It lies...)
1985(Through a story told in a light, humorous style, the auth...)
2015(The struggle of a fictional company, Punctuation, Inc., t...)
1992(In a fable about Punctuation Inc., the Boss, and his Righ...)
1986
Quotations:
"Quality is about just not screwing up".
"Quality is not a way of life. It is a set of tools and techniques, principles and methodologies, that can give you command and mastery of your processes so that when you set out to do "x", you can do it quickly, efficiently, productively, repeatably and profitably".
John is married to Gail.