biographer customer satisfaction researcher educator historian history researcher lecturer
Professional diploma, Istituto di Stato, Rome. Selling Technics, CEAV Business Formation Institute, Rome. Customer satisfaction degree, American Marketing Association Congress, Orlando, Florida, 1995.
Graduate service marketing/management course, Arizona State University, 1997.
Salesman Pergamon Press Italy, Rome, Volkswagen Dealer, Rome. 2d assistant De Laurentiis Teacher Scuola Europa
Salesman Maggiore Leasing, Sales representative Avis. Marketing manager Fiat Sava Leasing, 1982-1986, Agrileasing, Rome, 1987.
Consultant I & S, Milan, since 1995.
Member American Marketing Association, Italian Association for Study of Marketing (member finance and banking department since 1993), Italian Association for Direct Marketing.
