Mark Jonathan Pincus is an American Internet entrepreneur best known as the co-founder of Zynga, which makes online social games. Pincus also founded Freeloader, Inc., Tribe Networks, and Support.com.
Background
Pincus was born into a Jewish family in Chicago and raised in Chicago's Lincoln Park neighborhood. He is the son of Sherri (née Barr) and Theodore Pincus. His father was a business columnist and public relations adviser to CEOs and politicians and his mother was an architect. He has four sisters: Anne Zitron Casey, Laura Pincus Hartman, Jennifer Zitron Suomi and Susan Pincus Sherman.
Education
He attended Francis W. Parker School from kindergarten through 12th grade and graduated in 1984.
He holds a Bachelor of Science degree in Economics from the Wharton School of the University of Pennsylvania and an MBA from Harvard Business School where he founded the Communications Club with Sherry Coutu.
Career
Before he became an entrepreneur, Pincus worked in venture capital and financial services for six years. Pincus spent two years as a financial analyst for Lazard Freres & Co. after graduating from Wharton. After that, he moved to Hong Kong, where he served as a Vice president for Asian Capital Partners for two years.
He returned to the United States to attend Harvard Business School (HBS) and graduated from HBS in 1993 and also spent a summer as an associate for Bain & Co. in 1992. After the internship Bain did not extend an offer for Pincus to return full-time.
After Pincus graduated from Harvard Business School, he took a job as a manager of corporate development at Tele-Communications, Inc, now AT&T Cable. A year later, he joined Columbia Capital as a vice president where he led investments in new media and software startups for a year in Washington, DC.
In 1995, Pincus launched his first startup, Freeloader, Inc., a web-based push technology service that was acquired seven months later by Individual, Inc. for $38 million.
He then started his second company, Support.com, in August 1997. As Chairman and CEO, Pincus built the company into a leading provider of service and support automation software. The company went public in July 2000. In 2002, the company changed its name from Support.com to SupportSoft, Inc.
In 2003, at age 37, Pincus founded his third startup, Tribe.net, one of the first social networks
Tribe.net partnered with major local newspapers and was backed by Guy Spier, The Washington Post, Knight Ridder Digital, and Mayfield Fund. In 2007, Cisco Systems acquired the core technology assets of Tribe.net to develop a social networking platform for its digital media services group.
In 2003, Pincus and Reid Hoffman purchased a broad sweeping patent that describes a social network service that is the heart of social networks from the extinct sixdegrees company for $700,000.
Pincus was a founding investor in Napster, Facebook, Friendster, and Twitter.
Pincus co-founded his fourth company, Zynga Inc., in July 2007 and served as CEO until July 2013. The early supporting team included Kyle Stewart and Scott Dale. Zynga develops social games played on various social networks including Facebook, as well as on mobile devices including the Android, iPhone and iPad. Zynga currently boasts over 298 million monthly active users across its network of games, which include Bubble Safari, CastleVille, CityVille, CityVille 2, CoasterVille, ChefVille, Draw Something, FarmVille, FarmVille 2, Zynga Poker, Mafia Wars, Empires & Allies, Words with Friends, Hanging with Friends and Scramble with Friends. In addition to making its own games, Zynga has created a network that allows third-party developers to become part of the Zynga network. Zynga claims to be the largest social game network on the web.
In a video posted on November 9, 2009, Pincus said, "I did every horrible thing in the book, too, just to get revenues right away. I mean we gave our users poker chips if they downloaded this Zwinky toolbar which was like, I don't know, I downloaded it once and couldn't get rid of it,". Pincus noted that after offering the Zwinky toolbar, he and his team decided to remove it because it was a "painful experience."
In October 2009, Pincus started Zynga.org, which is "committed to transforming the world through virtual social goods". Zynga.org has since raised more than $15 million for several international nonprofits by occasionally selling virtual goods for charitable causes. In 2010, some criticized Zynga.org for keeping up to 50 percent of the donations it collected for Haiti earthquake relief. The criticisms were based on an erroneous Brazilian magazine article but were widely reported over social media and the blogosphere. Follow-up articles reported that Zynga.org had in fact not misled its users about its actual donations to Haiti relief efforts.
On March 11, 2011, Zynga announced that 100 percent of the proceeds from the purchase of virtual goods from more than seven of its games would go toward Japan's Save the Children Earthquake Emergency Fund. During the 2012 holiday season, Zynga.org partnered with Toys for Tots in its largest charitable campaign not related to disaster relief. The campaign raised $745,000, with 100 percent of the purchase price of certain virtual goods going to Toys for Tots.
In April 2013, Pincus reduced his annual Zynga salary to $1 and asked the Zynga board to exempt him from any bonuses or equity awards.
On July 1, 2013, it was confirmed that Don Mattrick, the former president of Interactive Entertainment Business at Microsoft, was to succeed Pincus as CEO.
Zynga's top games include: Bubble Safari, CastleVille, ChefVille, CityVille, CityVille 2, CoasterVille, Draw Something, FarmVille, Yoville, FarmVille 2, Zynga Poker, Mafia Wars, Empires & Allies, Words with Friends, Hanging with Friends and Scramble with Friends.