Susan Paula Cook

Background

Cook, Susan Paula was born in Rochester, New Hampshire, United States.

Education

Bachelor, New York University, 1968.

Career

Vice president personnel, Macy's California, San Francisco, 1973-1982; founder Apple U., Apple Computer, Cupertino, California, 1982-1985; partner, The Tom Peters Group, Palo Alto, California, 1985-1990; senior vice president, Forum Corporation, Boston, 1990-1991; president, Think Customer, San Mateo, California, since 1991. Co-founder Svc./Quality Leadership Forum 2000.

Achievements

• Susan Paula Cook has been listed as a noteworthy Management consultant by Marquis Who's Who.

Works

• Other Work

  • Co-author: Turned On: 8 Vital Insights to Energize Your People, Customers and Profits, 1996.