Bachelor cum laude, University Massachusetts, 1979. Master of Science, Simmons College, 1989.
Finance aid officer Harvard University, Cambridge, Massachusetts, 1980-1983. Director student services Tufts University, Boston, 1983-1985. Project manager, office of the president and medical director Harvard Community Health Plan, Brookline, Massachusetts, 1985-1993.
Program manager, new product development Blue Cross and Blue Shield of Massachusetts, Boston, since 1993.
Member Democratic National Party. Volunteer political campaigns. Member Product Development and Management Association, Emma Willard School Alumnae Association.
Married John P. Kefferstan (divorced March 1992). 1 child, Emily Reed.