Background
Manchester, an only child, was born in Street John"s Wood, London.
Manchester, an only child, was born in Street John"s Wood, London.
He was Educated at Picardy Secondary Community School in Belvedere, Kent until he was 17 years old.
Manchester has dyslexia and did not go on to university, instead he spent some time traveling and worked as a Ghillie on a Highland Estate before beginning his business career with Xerox
Manchester"s business career is motivated by his interest in helping businesses improve customer engagement through personalized interactions
He founded his first company, Geneva Digital in 1991, at the age of 25. Geneva Digital created a new set of customer communication solutions for the direct banking and insurance sectors. In 1999, Geneva Digital was acquired by Xenos Group (now Open Text Corporation), a public company based in North America and a leading specialist in customer communications technology.
Manchester was appointed President and Chief Executive Officer
In 2001, Manchester founded and privately funded Thunderhead to develop a new generation of enterprise technology for customer engagement Thunderhead grew from a United Kingdom based start-up to a global cloud based technology company with operations throughout Europe, North America, Asia Pacific and Australia.
In April 2015 Manchester hired advertising agency AMV BDO (Barton, Durstine & Osborn) and Batten Co. to re-launch the Thunderhead brand globally. The campaign featured the giant ‘Thunderhead’ who possesses the knowledge to solve a salesman’s problems.
Manchester was named “Entrepreneur of the Year” at the "Real Business Growing Business Awards" in 2009 and was appointed as a non-executive Director for London & Partners between December 2011 and November 2013.