Education
Undergraduate, Dartmouth University. Master in Public Affairs, University Texas.
( This highly accessible evaluation text encourages stud...)
This highly accessible evaluation text encourages students to evaluate their practice from multiple points of view, without the use of statistics. It encourages the client's active participation in evaluation by asking: "Are these the results you wanted in resolving your concern?" and builds on single-case design.
http://www.amazon.com/gp/product/020583258X/?tag=2022091-20
(A new approach to understanding and improving performance...)
A new approach to understanding and improving performance and public value This book presents the Public Service Value Model-an innovative, rigorous approach to defining public outcomes and quantifying results-to help readers understand and improve public service delivery. Filled with in-depth insight and expert advice, this guide will arm public service managers-whether in government, nonprofit, or even for-profit organizations-with a practical framework that can be used to define outcomes and manage trade-offs in public service delivery. Martin Cole (Hartford, CT) is Group Chief Executive of Accenture's Government Operating Group. Greg Parston (London, UK) is Executive Director of the Accenture Institute for Public Service Value.
http://www.amazon.com/gp/product/0471959456/?tag=2022091-20
Undergraduate, Dartmouth University. Master in Public Affairs, University Texas.
Joined Accenture plc, 1980, managing partner, Northeast and East, operating unit managing partner, state & local government, North America, managing partner, new business Models, various positions, partner, 1989, global managing partner, Outsourcing & Infrastructure Delivery Group, 2000—2004, chief ecec., Communications & High Tech Operating Group, 2006.
(A new approach to understanding and improving performance...)
( This highly accessible evaluation text encourages stud...)