Background
Conger, Sue Ann was born on November 6, 1947 in Akron, Ohio, United States. Daughter of Scott Stanley and Norma Marie (Bauknecht) Summerville.
(Process Mapping & Management is a 10-chapter book compris...)
Process Mapping & Management is a 10-chapter book comprised of three sections: Process mapping mechanics, process improvement analysis, and process redesign and justification. Written for executives and graduate students the text offers practical techniques for simplifying and improving business processes that are immediately actionable. The improvement analysis is based on lean six sigma techniques and discusses leaning for the removal of process waste, cleaning for improving the remaining steps, and greening for evaluating methods that either automate or off-load work. A call-center case study runs through the book to illustrate many of the techniques.
http://www.amazon.com/gp/product/1606491296/?tag=2022091-20
(This text is written with a business school orientation, ...)
This text is written with a business school orientation, stressing the "how to" and heavily employing CASE technology throughout. The courses for which this text is appropriate include software engineering, advanced systems analysis, advanced topics in information systems, and IS project development. Software engineer should be familiar with alternatives, trade-offs and pitfalls of methodologies, technologies, domains, project life cycles, techniques, tools CASE environments, methods for user involvement in application development, software, design, trade-offs for the public domain and project personnel skills. This book discusses much of what should be the ideal software engineer's project related knowledge in order to facilitate and speed the process of novices becoming experts. The goal of this book is to discuss project planning, project life cycles, methodologies, technologies, techniques, tools, languages, testing, ancillary technologies (e.g. database) and CASE. For each topic, alternatives, benefits and disadvantages are discussed.
http://www.amazon.com/gp/product/0534171435/?tag=2022091-20
Computer information systems educator
Conger, Sue Ann was born on November 6, 1947 in Akron, Ohio, United States. Daughter of Scott Stanley and Norma Marie (Bauknecht) Summerville.
Bachelor of Science, Ohio State University, 1970. Master of Business Administration, Rutgers University, 1977. Doctor of Philosophy, New York University, 1988.
Programmer, analyst United States Department of Agriculture, Washington, 1970-1972. Project leader Educational Testing Service, Princeton, New Jersey, 1972-1973. Second vice president Chase Manhattan Bank, New York City, 1973-1977.
Technical director Lambda Technology, Inc., 1977-1980. Senior consultant Mobil Corporation, 1980-1983. Assistant professor computer information systems Georgia State University, Atlanta, 1988-1990.
Assistant professor Baruch College City University of New York, 1990-1994. Associate professor Southern Methodist University, Dallas, 1994-1999. Director electronic commerce Sewell Automotive Companies, 1999—2001.
Associate professor, director and project manager Information Technology programs University Dallas, Irving, since 2001. Consultant in field.
(Process management is a popular activity in business orga...)
(Process Mapping & Management is a 10-chapter book compris...)
(This text is written with a business school orientation, ...)
(This unique new book looks at the various stages of devel...)
Member Institute of Electrical and Electronics Engineers, AIS, ITSMF, Information Systems Audit and Control Association, Project Management Institute, Association for Computing Machinery, Academy of Management.
Married David Boyd Conger, July 3, 1971 (deceased June 1997). 1 child, Kathryn Summerville.