Susan Herring has a Bachelor of Arts in French from the State University of New York at Potsdam, a Master of Arts in Linguistics from the University of California, Berkeley, and a Doctor of Philosophy in Linguistics from the University of California, Berkeley. As part of her education, she studied several European languages at the Faculté des Lettres and the Institut de Touraine in Tours, France, and was a Fulbright-Hays doctoral dissertation research abroad scholar in Madurai, South India.
She is Professor of Information Science and Linguistics at Indiana University Bloomington, where she founded and directs the Center for Computer-Mediated Communication. She has been a fellow at the Center for Advanced Study in the Behavioral Sciences in Stanford, California. The BROG project was founded and directed by her.\r\nFirst employed as a graduate student Instructor in the French Department and then the Linguistics Department at University College Berkeley in the 1980s, Susan Herring was appointed as an Instructor in the Special Languages Program at Stanford University to teach Tamil, the South Dravidian language she researched for her doctoral dissertation, in the spring of 1989.
After appointment as an assistant professor in the English Department at California State University, San Bernardino, in 1989, Herring was promoted to associate professor in 1992. She then moved to the University of Texas at Arlington, where she was an associate professor in the Linguistics Program from 1992 to 2000.\r\nShe has worked at Indiana University since 2000 in the Department of Information and Library Science (formerly the School of Library and Information Science), where she was promoted to professor in 2002. She also holds an Adjunct Professor appointment in the Indiana University Linguistics Department.
She is a fellow in the Center for Research on Learning Technologies, a fellow in the Rob Kling Center for Social Informatics, and she directs the Center for Computer-Mediated Communication, which she founded in 2014, at Indiana University.\r\nIn 2012–2013, she was a fellow at the Center for Advanced Study in the Behavioral Sciences in Stanford, California. The International Communication Association elected Herring Editor-in-Chief of the Journal of Computer-Mediated Communication in November 2004. She served in that capacity until December 2007.\r\nIn January 2008, she was appointed Editor-in-Chief of LanguageInternet.
She serves on 11 editorial and advisory boards, including Discourse & Communication. Discourse, Context & Media.\r\nJournal of Computer-Mediated Communication. Linguistik Online; PeerJ Computer Science.
Pragmatics & Beyond New Series (John Benjamins, Publisher).\r\nPragmatics and Society. The Information Society. The LINGUIST List; and Writing Systems Research.
Member Linguistic Society of America, International Linguistics Association, International Society for History Linguistics, International Pragmatics Association, International Institute Tamil Studies, Indian Linguistics Association, Dravidian Linguistics Association, Communications Institute for Online Scholarship, Society Text and Discourse.